Frequently Asked Questions
When will I get my order?
Print to order Graphic Tees- Typically, graphic tees take 3–6 days to fulfill an order, after which it’s shipped out. The shipping time
depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● International: 10–20 business days
**At this time, current production is 2-7 business days. This will be updated frequently to showcase all up to date shipping and production times**
Ready to Ship Graphic tees- These tees ship within 1-2 business days.
For all other apparel and accessories, expect your order to be shipped within 3-4 business days. Please pay attention to Turn around times.
Please note that Sassy Mom Boutique can’t be responsible for weather, carrier issues or other delays beyond our control.
Preorders: If your item was a preorder, the ship time will be listed on the individual product. Anticipate longer shipping times.
Where will my order ship from?
I'm based out of North Carolina and work with an on-demand order fulfillment company with facilities worldwide! We also hold many graphic tees on site.
All children's apparel and accessories ship within 1-2 business days.
My order should be here by now, but I still don't have it. What should I do?
Sassy Mom Boutique is proud to partner with Route, the leader in package protection and tracking solutions. Please see our Route Package Protection FAQ.
How much is shipping?
Shipping is free for all US orders over $75. US flat rates are $5 for the first item and $1 for each additional item in that order. Canada rates start at $8.75 for the first item and $2.50 for each additional item.
My order is coming in multiple orders? Why is that?
Your orders may come from one of the fulfillment centers or our home base, based out of the United States. This allows me to keep shipping costs low for you while making sure I have a vast inventory for you to shop from.
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at email@example.com. If you signed up for Route+ Package Protection, you can either download the app, or check the status of your package via your account.
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you
quickly, please email us at firstname.lastname@example.org within a weeks' time with photos of the
damaged product, your order number, and any other details you may have about your order.
We’ll get back to you with a resolution as soon as possible!